privacy

Your boss is tracking your mood! Should you be happy about that?

Happy employees are on the agenda of more and more HR managers. To measure happiness at work, employers use software and apps that measure employees’ feelings and well-being. But should that make you happy? Does it not violate employee privacy? Employers are extremely concerned with retaining staff, which is why retention and happiness at work …

Why are you still conducting the yearly employee satisfaction survey?

Are you still conducting yearly employee satisfaction surveys? Honestly, who is still waiting for an employee satisfaction survey? You can already hear your employees sigh at the idea of ​​a long and boring questionnaire. HR feels the pressure because the results from the survey yields pages full of data, but something has to be done …

Your employees are your secret weapon for satisfied customers

Who doesn’t want satisfied customers, every retailer wants this right? The people who play a crucial role in satisfying customers are your own employees! Consumers who enter a store do this to get advice. Well trained staff can ensure that this consumer makes his or her purchase in the store rather than online after getting …

4 tips to battle staff shortage in the retail sector

Staff shortages are growing within the retail sector. More than 10% of retailers say they suffer from a staff shortage. To distinguish yourself as a retail store, your staff plays a major role. A number of things are important: Service Kindness Ambience Expertise Customer satisfaction Your staff is your most valuable asset, they make a …

Under-capacity in healthcare. What opportunities are there?

Approximately half of the nurses who participated in a survey of nurses and carers in the Netherlands experienced more work pressure in 2019 than in 2018. Only 10% of the participants reported a decrease in work pressure. The problem of under-capacity in healthcare occurs mainly in the summer months. The survey conducted among 1,000 employees …

under-capacity

6 tips for making a schedule to prevent under-capacity in healthcare

Patients who are in need of acute help are sometimes forced to be transferred to other departments or a completely different hospital due to capacity problems. Under-capacity is a real problem. Research shows that a large majority of medical specialists believe that they cannot offer the care their patients deserve. It seems that a gap …

High workload in the health care sector

From work pressure to work happiness Almost 44% of all employees in the health care sector experienced a high workload. Even worse, 2 in 3 employees indicate that the workload has increased compared to the previous year.  This is evident from the Labor Market Care and Welfare research program carried out by Statistics Netherlands. More …

What is burnout and how to prevent burnout!

In the world we live in, it seems as though the pressure to perform is always on! At work, more and more people are admitting to burnout. How can you cope with it if it happens to you? A Gallup study of around 7.500 full-time workers found that 23% were often in a ‘’Burn-Out’’ mode. …